A Commitment to Compassionate, Family-Centered Care
Hope Landing Assisted Living Community, located in Charlotte, Michigan, is an independent senior living community deeply committed to enhancing the lives of its residents through personalized, family-centered care. Their mission is to “passionately help residents lead rich, fulfilling lives through meaningful relationships and activities,” a principle that Executive Director Joel Fox emphasizes in their daily operations. At Hope Landing, ensuring residents feel valued, respected, and genuinely at home is at the heart of every decision made.
Continuously Innovating for Greater Efficiency
Hope Landing proactively seeks innovative strategies to enhance operational efficiency, improve resident care, and maximize savings. By continuously evaluating their processes and exploring new partnerships, they remain agile and adaptive in a dynamic industry.
Joel Fox explains, “We’re always looking for new ways to innovate, enhance our operations, and deliver outstanding care efficiently. Finding strategic partners who align with our vision and commitment to quality is essential to our continued success.”
The Decision to Partner with Incite
Recognizing the value of strategic partnerships, Hope Landing selected Incite Strategic Partners as their Group Purchasing Organization (GPO). Incite’s approach stood out because of its tailored support specifically designed for independent operators and its innovative pricing structure.
“We needed a partner who could deliver meaningful cost savings without sacrificing the quality our residents deserve,” Fox said. “Incite’s off-invoice savings model was a game-changer for us, directly improving cash flow—a significant benefit for a small, independent community.”
The Incite Difference: Tailored Support and True Partnership
What truly sets Incite apart is their hands-on, personalized approach. Unlike traditional GPOs, Incite prioritizes tailored solutions, proactive communication, and genuine engagement. Each community is assigned a dedicated Member Success Manager who actively works to optimize purchasing strategies and resolve challenges.
Dominick Ronchetti, Member Success Manager at Incite, shares, “We pride ourselves on being more than just a vendor—we are partners committed to the long-term success of each member community. Our role is to proactively support independent operators like Hope Landing, ensuring they have the tools, resources, and savings to continue providing exceptional care.”
Joel Fox echoes this sentiment, highlighting the distinct value of their Incite membership: “We’ve always used a GPO, but we’ve never experienced the level of communication, support, and proactive partnership that Incite provides. They genuinely invest in our success.”
Strengthening Community Care through Collaboration
The collaboration between Hope Landing and Incite demonstrates the power of meaningful partnerships in senior care. With Incite’s support, Hope Landing has successfully navigated industry challenges, improving operational efficiencies while maintaining a high standard of resident care. This partnership has enabled the community to stay competitive, streamline costs, and most importantly, focus even more closely on
their residents.
“Independent senior care communities play a vital role in delivering personalized, compassionate care,” Fox reflects. “Having a partner like Incite allows us to continue this crucial work sustainably. Their support directly benefits our residents and helps our community thrive.”
Looking Forward: A Model for Independent Operators
Hope Landing’s success story serves as an inspiring example for other independent senior living communities looking for sustainable solutions to common operational challenges. Partnerships like the one between Hope Landing and Incite provide a viable model for achieving long-term success, maintaining excellence in resident care, and remaining financially stable amid growing industry pressures.
For more information on Hope Landing Assisted Living Community and their exceptional approach to senior care, visit hopelandingalc.com. To explore how Incite Strategic Partners can help your community achieve similar success, visit incitesp.com.
Our success at Incite is directly tied to the success of our members. Hope Landing’s thriving community illustrates what’s possible when independent operators collaborate strategically